FileWorks Online

FREE Online Support
To access the following online tools, log in to your account. (Most tools are located under the Inbox tab).
- Quick Start Guides
- Training Videos
- Help Documentation
- Downloads


FREE Email Support
FileWorks provides free email support. Responses are usually received within 24 business hours. To submit a Support request, send a detailed email (and associated screen captures, if available) to:

Support@FileWorks.com


Telephone Support
FileWorks provides live support via telephone Monday through Friday from 8:00 am to 5:00 pm PST. There is a $50 charge for live customer support calls. For live support, call:

(877) 345-3967 (toll free)



iFile
FileWorks provides a variety of support options to ensure your success. Contact us for contract pricing, terms and condintions.

Online Support
Clients who have purchased a support contract can access online product updates and downloads by clicking on the iFile button (above left). Contact customer service if you need assistance or wish to register.

Telephone Support
Clients with a support contract should call the support number at:

(877) 345-3967 toll free)